Frequentlyasked questions.
Short answers about pricing, how we work, domains, and every Metanotech service. Can't find your answer? Ask us directly on WhatsApp.
General
6 questionsHow much does a website or app cost?
Pricing depends on what you need and the scope of the work. Tell us about it on WhatsApp, the consultation is free, and we will send you a proposal that fits.
How do I start a project with Metanotech?
Start with a free consultation on WhatsApp: tell us about your business and the problem, with no commitment. We then map out the structure, content, and flow that make the most sense for your goals, and design and development run together so you can follow the progress directly.
What do I get after the website launches?
Every website we hand over gets free updates for a full year after launch. Hosting, SSL, the server, and a WhatsApp group for coordination are included too.
Is the domain included in the website package?
Domains are bought separately and stay registered in the client's name, not Metanotech's. Hosting, SSL, the server, a WhatsApp group, and unlimited revisions for a year come with every website package, so the domain is the only item billed elsewhere.
Can we meet in person in Bogor before starting?
Metanotech works from an office in Gunung Putri, Kabupaten Bogor, so a meeting in Cibinong, Citeureup, Cileungsi, Sentul, or Kota Bogor can usually be arranged the same week. Plant visits are used to photograph real products and watch how orders are recorded.
What if my business is not in Bogor?
Clients outside Greater Jakarta are handled remotely through a WhatsApp group, and the outcome is the same because revisions and approvals run in that group from the start. Across Greater Jakarta and West Java, meetings in person remain possible from Gunung Putri.
Website Development
6 questionsHow long does a landing page take to build?
Three to five working days from the moment the material is complete, meaning the offer copy, photos, and logo. The usual delay is not the build but waiting on material, so we send the checklist on day one.
Can one landing page serve both Meta and TikTok ads?
Yes, and that is the default setup. Meta Pixel and TikTok Pixel sit side by side on one page, each with its server side counterpart, so the same conversion registers on both platforms without interfering with each other.
Can I edit the content myself once it is live?
Changes to copy, prices, and photos are handled by our team at no extra cost for a year, just send them in the WhatsApp group. We do not hand over a page editor, because landing pages whose structure gets rearranged usually lose their conversions without anyone noticing.
What is the difference between a landing page and a company profile site?
A landing page has one page and one goal, which suits paid traffic. A company profile site has up to 50 pages and explains the whole business, which suits credibility and organic search. Many businesses end up with both, doing different jobs.
Can a landing page rank on Google?
A landing page can surface for one very specific phrase, but a single page has limited room to answer many questions, and Google ranks on how completely a question is answered. If organic search is the goal, a multi page website or an SEO package makes far more sense.
How long does a company profile website take?
Seven to fourteen working days once the material is complete. The range is wide because it depends on how many services need their own page, not on a queue. A company with four services finishes much faster than one with twenty.
AI Implementation
6 questionsWhat is a good first task for AI?
A good first task is language or data work that repeats often and is easy to judge, such as answering similar customer questions or drafting email replies for staff to check. Pick one workflow, test it on real samples, and expand only once the team uses it routinely and the result is measured.
Will AI replace our employees?
Usually not in full. AI takes over the repetitive part of a job, such as retyping data or writing a first draft, while decisions, approvals and customer relationships stay with people. Staff spend more time checking and correcting AI output and less time doing everything from scratch.
What happens when the AI gets something wrong?
AI can be wrong, so the system is built to catch mistakes before they do harm. Answers come only from company data, sensitive actions wait for a person's approval, and the AI hands over to a human when data is missing. Every answer and action is logged, so errors can be traced and fixed.
Is our company data safe to use with AI?
It depends on decisions made before building, and we make them with you. Only the data a task needs goes to the model, sensitive fields are masked or left out, access is set per role, and log access is agreed up front. The provider's data terms are checked when choosing the model.
Which AI model does Metanotech use?
There is no default model we always use. The model is chosen with the client for each use case, for example from the Claude, GPT or Gemini families, weighing the task, usage cost and the company's data rules. Long document reading, customer chat and reporting may each suit a different model.
How much do AI implementation services cost?
Pricing depends on what you need and the scope of the work. Tell us about it on WhatsApp, the consultation is free, and we will send you a proposal that fits.
SEO and GEO
6 questionsHow long before SEO services show results?
Measurable movement generally appears between month two and month six. Indexed page count rises sooner, within weeks of the technical fixes, then impressions, then clicks and enquiries. A promise of rankings in two weeks almost always targets a keyword nobody searches for.
Can a number one ranking on Google be guaranteed?
Rankings cannot be guaranteed by any agency, because the order of results is set by Google's algorithm and keeps shifting as competitors work too. What can be guaranteed is the work: the audit completed, pages indexed, content published, and a monthly report you can inspect.
How do I check whether my pages are indexed?
The Page indexing report in Google Search Console shows how many pages reached the index and why the rest were rejected. Compare that figure with the sitemap.xml URL count, then inspect single pages with URL Inspection, including the rendered HTML. A wide gap usually means a noindex tag, a misdirected canonical, or content that only appears through JavaScript.
What is the difference between the Website SEO and Website GEO packages?
Website SEO for up to 150 pages and targets classic search results, meaning rankings, clicks, and organic traffic. Website GEO for up to 500 pages and prepares content so AI engines can quote it, using direct answers, bulleted facts, and self contained FAQ blocks.
Does Metanotech handle local SEO for a specific city?
Local SEO is part of the Website SEO package, covering Google Business Profile setup, consistent name, address, and phone details across directories, and city pages whose content genuinely differs. Metanotech is based in Gunung Putri, Bogor, West Java, and works with clients from many cities through a WhatsApp group.
What is generative engine optimization?
Generative engine optimization means preparing pages so their content gets recalled and quoted when an AI engine composes an answer. Three things carry the work: AI crawlers must be able to fetch the page, each block must make sense on its own, and the facts must be consistent and checkable.
Tracking and Analytics
6 questionsWhat is the Meta Pixel, and how does the Conversions API differ?
Meta Pixel is code in the visitor's browser reporting their actions to Meta, while the Conversions API sends the same report from your server. A correct setup runs both with one shared event_id, so conversions survive ad blockers without an action counted twice.
How long does a Meta Pixel setup take?
Pixel installation, event mapping, and the Conversions API connection all finish inside the build window: 3 to 5 working days for a landing page, 7 to 14 for a company profile site. Domain verification in Business Manager normally adds a day or two.
Can a WhatsApp button click be counted as a conversion?
WhatsApp button clicks can register as Lead events, standard on the sites we build, on the floating button and inside product cards. When leads are logged in a CRM, we also send a server side event once a lead becomes an order.
How do I check whether my Meta Pixel is set up correctly?
The fastest check lives in Events Manager under Test Events: paste your site address, press the WhatsApp button, then watch which events arrive. Only PageView means no conversion is recorded; two identical rows mean the pixel is installed twice.
Why is my Ads Manager lead count so far from my WhatsApp inbox?
A gap between the report and real conversations usually has three causes: conversions inside WhatsApp were never sent as events, the eight slots were never prioritised so iOS conversions drop out, or browser events are blocked with no Conversions API behind them. A report larger than reality usually means a duplicate pixel.
Is Meta Pixel integration included in the website packages?
Meta Pixel integration comes with every website package, for a landing page to for e-commerce, alongside hosting, SSL, the server, a WhatsApp group, and unlimited revisions for a year. The domain is bought separately and stays in your name.
Consulting and Systems
6 questionsWhat is the difference between an IT consultant and a website vendor?
An IT consultant decides what should be built and in what order, while a vendor builds whatever was requested. Metanotech does both, though the audit stays a separate stage so the recommendation does not automatically point at the most expensive job.
Does the existing system have to be scrapped?
An existing system rarely needs throwing away in full. Parts your staff genuinely use, with clean data behind them, are kept and new modules are built around them. What usually has to go is any part only one person can change, or whose data cannot be exported.
Is the domain included in a website package?
The domain is bought separately and registered in your company name, never in Metanotech's. A website package covers hosting, SSL, the server, a WhatsApp group, and unlimited revisions for a year, so you can move the site whenever you want without anyone's permission.
What should a company prepare before a systems audit starts?
The most useful preparation is read access to the systems in use, one week of sample transaction data, and time with the people working inside them daily. A list of complaints from admin and warehouse staff beats a procedure manual.
Where is Metanotech based, and can you work with clients outside Bogor?
Metanotech is based in Gunung Putri, Bogor, West Java, and works with clients in other cities remotely. Audits, roadmap presentations, and daily communication run through a WhatsApp group and video calls, with a site visit scheduled when the warehouse or counter needs seeing in person.
What counts as one module?
One module means a full workflow with its own data, access rules, and screens: warehouse stock, point of sale, invoicing, or attendance. Adding a column, report, or role inside a running module does not count as another. The count is agreed before work starts.
Content and Media
6 questionsDo I need to supply my own footage?
Raw footage normally comes from the client, and steady phone footage with enough light is already workable for most brands. When no footage exists yet, filming is scoped separately rather than folded into the rate, which buys post production only.
How long does a batch of 30 videos take?
Turnaround on a 30 video batch depends on how much raw footage arrives and how fast the first five videos are approved. Those five lock the caption font, the text position inside the safe area, the base colour, and the audio level, and the rest of the batch waits for that sign off, since changing the font after 30 finished videos means redoing 30 exports. The schedule is fixed once the footage is in hand and agreed in the WhatsApp group.
What is the difference between video editing and animated video?
Video editing works from footage that already exists: picking the cuts, cleaning the audio, matching colour, burning in captions, then exporting. Animated video starts with no footage, so every object and movement is drawn from zero, with a 25 video minimum.
How can I tell whether an edit is technically correct?
The fastest review happens on a phone: watch at half volume, then watch again muted to confirm the point still lands. Pause at a few points and check that all text sits away from the bottom and right edges, since those strips are covered by the Reels and TikTok interface.
Can video editing be combined with social media management?
Social media management is a separate service with a three month minimum, covering the schedule, the captions, and running the account. A 30 video editing batch supplies the material, while the management side decides when each one goes out.
What is the difference between explainer video, whiteboard animation, and motion design?
An explainer video is narrated and runs 30 to 90 seconds to lay out one problem and one way out. Whiteboard animation uses a drawing that grows on screen and suits step by step material such as procedures or requirements. Motion design is the shortest, driven by type and numbers, and belongs in feeds and promos.
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