Our footage was shot on a phone. Is that enough?+
Often it is, especially for social. What matters more is usually lighting and stability rather than the camera. We look at the material first and tell you what needs reshooting before work starts.
We have no footage at all.+
If the product can travel or the location is reachable, shooting can be part of the scope. What needs discussing up front is product count and location, because those drive the schedule most.
Can we use any music?+
No, and this matters. Music has to be licensed for commercial use, because social channels and ad platforms can take down or restrict infringing material. We use licensed tracks and hand over the proof.
How long from material to publishing?+
Once the material is complete and the editing direction is agreed, the process is fairly predictable. What usually slows it down is material that turns out to be missing midway, which is why we check completeness first.