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You want to change one phone number, and nobody can do it

The site is still live and still brings in calls, but nobody controls it. The old vendor stopped replying, the hosting account is in the name of someone who left, and every small change becomes its own project.

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Why this happens

It is almost never a matter of effort. These are the patterns we keep running into.

Access is scattered or gone

The domain sits with the vendor, hosting with a former employee, and the registration email no longer exists. Ownership was never transferred when the project ended.

Built on something nobody can change

It was made with a tool that locks the content, or the code exists but cannot be rebuilt because nobody wrote down how.

Too afraid to touch it because calls still come in

An old site usually holds some search position. Rebuilding without a migration plan means gambling that away, so everyone chooses to touch nothing at all.

How we fix it

  1. 01

    Ownership recovered first

    Before a single line changes, the domain, hosting, and analytics accounts move into your company's name. This is the step most often skipped and the most expensive to skip.

  2. 02

    The old content is rescued

    Every page, image, and piece of writing still worth keeping is pulled out into a reusable form, including the pages that have been bringing in visitors.

  3. 03

    Old addresses are redirected, not dropped

    Every old address is mapped to its replacement, so links in Google, on business cards, and in printed catalogues still arrive somewhere correct.

  4. 04

    Small changes stop being projects

    After the move, changing a phone number, adding a product, or updating an address becomes a few minutes of work, included in the year of free changes.

What it looks like

The page a prospective buyer sees, on a large screen and on a phone.

What this screen shows

  • View products
  • Products
  • Services
  • About us

Case study

Logistics services

Situation

An eight year old site still brought in daily calls, but the domain was registered to a vendor who had stopped replying, and nobody dared touch it.

What we built

Domain and hosting ownership were recovered, all content extracted, then the site was rebuilt with forty one old addresses mapped to replacements before the switch.

Result

  • Every account now sits in the company's own name
  • The pages that bring in calls kept their position
  • Content changes no longer wait on a vendor
  • Old links in printed catalogues still work

Packages

Pick the one closest to your situation. We tighten the scope in the first conversation.

Takeover Package

Your site becomes changeable again, with every account in your company's name.

Who it is for

Companies whose site still works but cannot be maintained because the vendor disappeared.

What you get

  • Recovery of domain, hosting, and analytics ownership
  • Extraction of all old content into a reusable form
  • The most blocking problems fixed first
  • Access documentation the company keeps
  • A year of content changes included
Free Consultation

Rebuild Package

A new site goes up without throwing away the search position and links you already have.

Who it is for

Companies whose site is too old to patch but too useful to switch off.

What you get

  • Every old address mapped to its replacement
  • Redirects tested before and after the switch
  • Migration of content that still brings visitors
  • Post move page checks from the crawler's side
  • Everything in the Takeover Package
Free Consultation

Questions we get asked

The old vendor is genuinely unreachable. Can it still be recovered?

Usually yes. Domain ownership can be pursued through the registrar with company documents and payment history, though it takes time. If one account truly cannot be recovered, we plan a route around it that does not cost you search position.

If we rebuild, do we lose our Google position?

Only if the old addresses are simply dropped. What protects position is mapping each old address to its replacement before the switch, then confirming it actually works afterwards. That is its own job, and it is the part most often skipped.

We only want small fixes, not a rebuild.

If the structure is sound, that is the right and cheaper call. We check the condition first and tell you what can be fixed in place before suggesting anything larger.

Our site was built on a subscription site builder. Can it move?

Yes, though the content usually has to be pulled out page by page because such tools rarely offer a complete export. What matters is that the old addresses still get mapped so no link dies.

Problems that usually come together

Tell us the situation first

No long form. Send one message describing where you are now and we reply with a sensible next step, not a mass quote.

Free Consultation